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Privacy Policy

Policy and Practice

Effective Date: August 1, 2024

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At F3DRONES, we respect and protect the privacy of our users, customers, and community members. This Privacy Policy outlines how we collect, use, store, and protect your personal information. Our commitment to transparency ensures that your data is secure and only used in ways that align with our mission of promoting STEM education and innovation through drones.

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1. Information We Collect
 

We collect only the information that is necessary to provide you with our services and improve your experience on our site. This includes:

  • Account Information: When you create an account on F3DRONES, we collect your name, email address, username, password, and any additional information you voluntarily provide, such as profile pictures, social media links, and bio information.

  • Transaction Information: When you make a purchase, we collect payment details such as billing and shipping addresses. Payment processing is handled securely by third-party payment gateways (e.g., PayPal, Stripe), and F3DRONES does not store sensitive payment information.

  • Communication Preferences: We collect your preferences for email subscriptions, notifications, and any messages or inquiries you send us through the website or our support team.

  • Site Usage Data: We use cookies and similar technologies to gather information about your activity on our website (e.g., pages viewed, time spent on site) to improve functionality and optimize your experience. These cookies are limited to your session on the site and do not track you once you leave.

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2. How We Use Your Information
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F3DRONES only uses your information to provide and improve our services. Specifically, we use the information we collect to:

  • Create and manage your user account.

  • Process your orders and deliver products.

  • Respond to customer inquiries, provide support, and assist with troubleshooting.

  • Communicate with you about your account, orders, or upcoming events and offers.

  • Improve our website, products, and services through analytics (without tracking users beyond their session on our site).

  • Provide access to community features, including forums, discussion groups, and user-generated content.

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3. Data Security and Protection
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We are committed to keeping your personal information secure. To protect your data, we implement industry-standard security measures, including encryption and secure server protocols. Your account is protected by a password, and we encourage you to choose a strong password and keep it confidential.

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Data Storage: We store your information securely and only for as long as necessary to fulfill the purposes outlined in this policy. We regularly review and update our security practices to ensure the highest standards of data protection.

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4. Data Sharing and Third-Party Services
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F3DRONES does not sell, rent, or share your personal information with third parties for marketing purposes. We only share your information in the following limited circumstances:

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  • Payment Processing: We use third-party payment processors (e.g., PayPal, Stripe) to handle transactions. These processors have their own privacy policies governing how they use and protect your data.

  • Service Providers: We may share information with trusted service providers who help us run our website (e.g., hosting, email services). These providers are required to maintain the confidentiality of your data and use it only for the services they provide.

  • Legal Compliance: We may disclose your information if required by law or in response to a legal request (e.g., court orders, subpoenas).

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5. Cookies and Tracking Technologies
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F3DRONES uses cookies and similar technologies to enhance your experience on our site. Cookies are small files placed on your device that help us remember your preferences and improve site functionality.

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  • Session Cookies: These are temporary and expire when you close your browser. We use session cookies to maintain your login and shopping cart during your visit.

  • Performance Cookies: We use these to analyze site traffic and improve performance. These cookies do not collect personally identifiable information and are limited to your session on the site.

  • No Tracking Beyond Our Site: Once you leave F3DRONES, we do not track your activity on other websites or share your data with third parties for advertising purposes.

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6. Your Privacy Rights
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As a user of F3DRONES, you have certain rights regarding your personal information:

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  • Access and Updates: You can access and update your account information at any time by logging into your account settings.

  • Deletion: You have the right to request that we delete your personal data. To do so, please contact us, and we will remove your information unless it is needed for legal or legitimate business purposes.

  • Opt-Out: You can opt out of email communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings.

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7. Children’s Privacy

F3DRONES is committed to protecting the privacy of children. Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will promptly delete it.

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8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

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9. Contact Us
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If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: f3drones@f3drones.com

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